Your Voice
Your Voice: Opportunity for all — Last Mile Delivery
Often considered the most important part of the journey, LMD can make such a difference to customer experience.
During the COVID-19 pandemic, the way people made purchases changed. Online shopping and e-commerce increased. It seems this has become the new normal.
The e-commerce market is expected to continue growing in the coming years as the region is witnessing a huge development in the e-commerce market, with a high potential for growth in the future. Also, the well-established logistics network, a growing young population, and the income per capita will increase the e-commerce market in the region, making it a high potential for spending.
Many more companies are now utilizing e-commerce to market their product and services and make them available online to customers.
The market is expected to continue to grow in the coming years and recent studies show that the volume of e-commerce in the GCC will reach $50 billion by 2025.
In the logistics industry, the final stage of delivering online purchases to our door is called the Last Mile Delivery (LMD). It’s the last step in the logistics process of transporting goods from a hub or a store. LMD is often considered the most important part of the journey, since it can make such a difference to customer experience.
An important pillar of the Kingdom’s Vision 2030 is to transform the Kingdom into the preferred logistics hub connecting Asia, Europe, and Africa. To help achieve this goal, the safety, quality, and efficiency of Saudi Arabia’s transport infrastructures is being further enhanced.
Air cargo capacity at the major international airports is being expanded, for example. Digital transformation abounds and increased investment is positively encouraged.
With this in mind, not only is LMD a priority for e-commerce companies and customers alike, it’s also a promising market for investors.
These may be just some of the reasons, perhaps, that the Saudi Last Mile Delivery Conference (to be held later in 2023 in Riyadh) will bring together retailers, logistics and supply chain experts from all around the world.
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Your Voice reflects the thoughts and opinions of the writer, and not necessarily those of the publication.